Business Hours during Golden Week Holidays
 
ATM information
 Shinsei Bank ATM Services for Customers with Shinsei PowerFlex Cash Card
 
 
 
 
 | ATM | Operating hours*1 / Fees*2 | ATM Locations | 
 
 
 
 | Seven Bank ATMs |  | Move to Seven Bank ATM%27swebsite
 | 
 
 | Enet ATMs | Move to Enet website
 (Japanese only)
 | 
 
 | LAWSON ATMs | Move to LAWSON website
 (Japanese only)
 | 
 
 | AEON Bank ATMs | Move to AEON Bank website
 (Japanese only)
 | 
 
 | Patsat ATMs | [Withdrawal・Balance inquiry] Weekdays 7 a.m. - 11 p.m.
 Sat, Sun, national holiday 7 a.m. - 9 p.m. (operating hours on Jan 2 and 3, and Dec 31 are the same as holidays)
 |  | In the stations of Hankyu Railway, Hanshin Electric Railway, Nankai Electric Railway etc. Move to Patsat website
 (Japanese only)
 | 
 
 | [Deposit] 7 a.m. - 9 p.m. |  | 
 
 | JR East Japan Railway ATMs | [Withdrawal・Balance inquiry] Same as train operating hours [Deposit] Deposit service is not available. |  | JR East Japan Railway ATMs VIEW ALTTE website
 (Japanese only)
 | 
 
 | Japan Post Bank and
 Post office ATMs
 | [Withdrawal・Balance inquiry] *3 Weekdays, Sat 0:05 a.m. - 11:55 p.m.
 Sun, national holiday 0:05 a.m. - 9 p.m.
 |  | Japan Post Bank and
 Post office ATMs
 Move to Japan PostBank and Post office website
 
 | 
 
 | [Deposit] *4 *5 Weekdays 7 a.m. - 9 p.m.
 Sat, Sun, national holiday 9 a.m. - 5 p.m.
 |  | 
 
 | City banks
 and
 Mitsubishi UFJ Trust
 Bank ATMs
 | [Withdrawal・Balance inquiry] 8 a.m. - 9 p.m. 365days [Deposit] Deposit service is not available. |  | City banks
 and
 Mitsubishi UFJ Trust
 Bank ATMs
 | 
 
 | Mitsuisumitomo
 Trust Bank ATMs
 | [Withdrawal・Balance inquiry] *6 Weekdays 8 a.m. - 9 p.m.
 Sat, Sun, national holiday 9 a.m. - 5 p.m.
 [Deposit] Deposit service is not available. [!] During Golden Week holidays, ATMs will be unavailable on May 3, 4 and 5. |  | Mitsuisumitomo
 Trust Bank ATMs
 | 
 
 | Aozora Bank ATMs | [Withdrawal・Balance inquiry] Weekdays 8:45 a.m. - 7 p.m.
 Sat, Sun, national holiday 9 a.m. - 5 p.m.
 (operating hours on Jan 2 and 3, and Dec 31 are the same as holidays)
 [Deposit] Deposit service is not available. |  | Aozora Bank ATMs | 
 
 | Shoko Chukin Bank ATMs | [Withdrawal・Balance inquiry] *7 Weekdays 8 a.m. - 9 p.m.
 Sat, Sun 9 a.m. - 5 p.m.
 [Deposit] Deposit service is not available. |  | Shoko Chukin Bank ATMs | 
 
 
 
 The above services are offered to Shinsei PowerFlex account holders.
 
 ATMs located inside Shinsei Bank branches are available from 9 a.m. to 5 p.m. weekdays. At some of Shinsei Bank branches, not Shinsei Bank but Seven Bank ATM services *1 are provided.
 
 - *1
- Some ATMs may have different operating hours.
- *2
- ATM transaction slips issued by partner financial institutions show a withdrawal fee, but this is covered by Shinsei Bank and no fees are deducted from customers' Shinsei PowerFlex savings accounts.
- *3
- ATMs will be available from 7 a.m. on Mondays and days following a holiday.
- *4
- Japan Post Bank ATMs located in FamilyMart generally operate from 12:05 a.m. to 11:55 p.m., 365 days a year.
- *5
- ATMs will be available from 7 a.m. on the day following the third Sunday of every month.
- *6
- ATMs are not available during January 1 - 3 and May 3 - 5, but available on Sunday that falls between May 3 - 5. Operating hours on December 31 are from 9 a.m. to 5 p.m.
- *7
- ATMs are not available on Jan 2 and 3 and holidays; however, with the exception of January 1, they are available when the holiday falls on a Sunday. Operating hours on December 31 are from 9 a.m. to 5 p.m.
[Note]
 
 - ATM operating hours may differ depending on business hours of the building in which the ATM is installed and system maintenance of Shinsei Bank or partners.
- Coin transactions are not available.
- Fund transfers are not available at Shinsei Bank ATMs.
- Foreign currency in cash is not available at ATMs and branches.
Shinsei PowerDirect
Our online banking services, Shinsei PowerDirect, is available 24/7 even during Golden Week holidays, except for scheduled maintenance periods. For maintenance schedule, refer to the Maintenance Information page. 
Funds Transfer Services
For requests received after 2:30 p.m. Tuesday, May 2, 2017, the money will be credited into the account on Monday, May 8, 2017.
Investment Trusts Transactions
Transactions made on Japanese holidays and weekends will be processed on the following business day. Furthermore some investment trusts have their own holidays on which their transaction requests will be not processed and will be carried out on the following business day.
Branch Over-The-Counter Services
Shinsei Bank branches will open for regular business hours on Monday, May 1 and Tuesday, May 2 during Golden Week holidays from Saturday, April 29 through Sunday, May 7, 2017.
However, in the Kashiwa Financial Center, Seven Bank ATMs located inside this branch will be unavailable from 9 a.m. to 3 p.m., Sunday, April 30 due to branch refurbishment, and some services including instant card issuance service will be unavailable on Monday, May 1 and Tuesday, May 2.
Housing Loan Call Center
Our call center, Shinsei PowerCall, for housing loan services in English operates from 9 a.m. to 5 p.m. weekdays at toll-free 0120-456-515. For details and application, visit our website.
Shinsei Bank FX
Our foreign exchange margin trading services, Shinsei Bank FX, is available for regular service hours even during Golden Week holidays from Saturday, April 29 through Sunday, May 7, 2017. However, our call center for Shinsei Bank FX operates only weekdays at toll-free 0120-456-753.
April 2017
Shinsei Bank
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