Termination of GAICA Flex Prepaid Card Service
Thank you for using GAICA Flex Prepaid Card.
Please be informed that All GAICA Flex Prepaid Card services will be terminated.
The following are the procedures and details for the termination.
Please confirm the information carefully. We sincerely apologize for the inconvenience caused and appreciate your understanding and cooperation.
- The "GAICA Flex Prepaid Card" is issued by SBI Shinsei Bank Group member, APLUS Co., Ltd. (hereinafter "APLUS").
The following dates and time are in Japan Standard Time.
- Schedule of Termination of GAICA Flex Prepaid Card Service
- Regarding the terms for Silver Stage for the Step Up Program using "GAICA Flex Prepaid Card"
- Regarding the Cash back of loading fee in foreign currency for customers whose stage is Silver or over for the Step Up Program
- Inquires regarding GAICA Flex Prepaid Card
- Similar, Alternative services
Schedule of Termination of GAICA Flex Prepaid Card Service
|
Services and Support |
Termination Date |
| 1 |
Issuing a New Card |
Saturday, October 28, 2023 |
| 2 |
Loading Funds |
Tuesday, January 30, 2024 |
| 3 |
Card services (overseas ATMs, shopping and contactless payments) |
Sunday, March 31, 2024 |
| 4 |
Ancillary Services |
Sunday, March 31, 2024 |
| 5 |
Customer Desk Dedicated for Lost/Stolen Cards |
Sunday, March 31, 2024 |
| 6 |
All Features and Services |
Friday, May 31, 2024 |
| 7 |
APLUS Member-Only Site |
Friday, June 28, 2024 |
| 8 |
GAICA Customer Desk |
Friday, June 28, 2024 |
The services and support will be available until 23:59 on the termination date.
Refund of the money loaded to GAICA Flex Prepaid Card
The details will be sent to your registered email address in November 2023 from APLUS.
Summary of the termination
Discontinuation of card issuance
Requests for issuing new cards will be discontinued on Saturday, October 28, 2023.
- Requests for issuing a new card: Available until Saturday, October 28, 2023
- Renewed cards: Renewed cards of cards expiring in or before October 2023 will be issued. Cards expiring in or after November 2023 will not be renewed.
Termination of fund loading
The fund Loading function from your SBI Shinsei Bank’s PowerFlex account will be terminated on Tuesday, January 30, 2024. The fund loading function is available until Tuesday, January 30, 2024.
Discontinuation of services
Payments at VISA merchants in and outside Japan, withdrawals using ATMs overseas and contactless payments will be terminated on Sunday, March 31, 2024.
The services will be unavailable regardless of the expiry date on your card.
Termination of the customer desk dedicated for lost/stolen cards
Use of all GAICA Prepaid Card will be terminated on Sunday, March 31, 2024. The customer desk dedicated to lost/stolen cards will therefore be closed on the same day.
The point of contact for inquiries on and after Monday, April 1, 2024 will be announced separately.
Discarding your card
Please cut up and discard your card at your own discretion.
The parts of the card linked to your identity such as name, card number, expiry date, security code, signature, magnetic stripe and IC chip, should be cut up into small pieces.
Discontinuation and termination of all functions and services
All GAICA Flex Prepaid Card functions and services will be discontinued and terminated on Friday, May 31, 2024.
Viewing and saving of card transaction statements will be terminated on Friday, June 28, 2024, when the APLUS member-only site is closed.
Inquiries after GAICA Customer Desk is closed
GAICA Customer Desk will be closed on 17:00, Friday, June 28, 2024.
The point of contact for inquiries including inquires regarding failure of refunds to card balance by termination will be announced separately.
Request related to the termination
Regarding transactions with merchants that do not accept prepaid cards (e.g., subscription).
Even though VISA is available at stores including online stores worldwide, GAICA Flex Prepaid Card is not available for payments of monthly fees and usage fees under the current contract. Please terminate your contract if you use GAICA Flex Prepaid Card for these services.
Examples: Public utility (electricity, gas and water), telecommunication (payments for internet providers, satellite broadcasting and CATV), newspaper subscription (including electronic newspapers), insurance premium, tuition for correspondence education and other monthly membership fees
Regarding the terms for Silver Stage for the Step Up Program using "GAICA Flex Prepaid Card"
Preferential service for the Silver stage will be available to the end of January 2026. The eligibility requirement and the applicable term will be as follows.
| When you shop over 100,000 yen in and outside of Japan on the last month |
Applicable terms for Silver stage |
Transactions made in March 2024
(Judged on April 2024) |
May 2024 - End of January 2026 |
| When you shop over 100,000 yen in and outside of Japan on the last month |
Transactions made in March 2024
(Judged on April 2024) |
Applicable terms for Silver stage |
| May 2024 - End of January 2026 |
| When spending over 30,000JPY domestic/overseas on the last month during the period of your initial account opening month to the 5th month |
Applicable terms for Silver stage |
| Transactions made between October 2023 to February 2024 (Judged on March 2024 ) |
April 2024 - End of January 2026 |
| When spending over 30,000JPY domestic/overseas on the last month during the period of your initial account opening month to the 5th month |
| Transactions made between October 2023 to February 2024 (Judged on March 2024) |
Applicable terms for Silver stage |
| April 2024 - End of January 2026 |
For details about Step Up Program
Regarding the Cash back of loading fee in a foreign currency for customers whose stage is Silver or over for the Step Up Program
The foreign currency loading fee for customers whose stage is Silver or over will be refunded by the end of the month following the loading in foreign currency.
The loading of the foreign currency will be available to the termination date, Tuesday, January 30, 2024 and the cash-back for the loading fee in a foreign currency will be made by the end of February 2024.
| Loading foreign currency |
Cash back of loading fee in a foreign currency |
Tuesday, January 30, 2024
The last day of loading funds |
In February 2024 |
| Loading foreign currency |
Tuesday, January 30, 2024
The last day of loading funds |
Cash back of loading fee in a foreign currency |
| In February 2024 |
Please click here regarding the cash back of loading fee in a foreign currency.
For details about GAICA Flex Prepaid Card.
Inquires regarding GAICA Flex Prepaid Card
-
Regarding the Schedule of Termination of GAICA Flex Prepaid Card Service
GAICA Customer Service Desk (APLUS)
03-6743-2798(Not toll-free)
Business Hours: 9:30 am - 5:30 pm (Excluding Saturday, Sunday and National Holidays)
Similar and alternative services
GoRemit Overseas Remittance Service
GoRemit is a convenient and reasonable remittance service for sending funds from Japan to an overseas.
October 2, 2023
SBI Shinsei Bank
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