January 26, 2007
FOR IMMEDIATE RELEASE
Publicity Division
Oriental Land Co., Ltd.
Tokyo Disney Resort Merchandise Recall
URAYASU, CHIBA— Oriental
Land Co., Ltd. has announced the recall of Tokyo DisneySea “Chocolate-Covered Cookies” and “Chocolates and Cookies” (both produced by Reman Co., Ltd. at its Wako factory) which were sold at shops within Tokyo Disney Resort. Reman informed Oriental Land that its internal investigation had found that the chocolate used as one of the ingredients for the cookies had exceeded its “best by” date. Oriental Land stopped sales of these two products (see attachment) immediately upon receiving this information.
The products have already been submitted to a public body for investigation and it
has been determined that consumption of the cookies will not adversely affect a person’s health.
Oriental Land previously requested all the companies producing merchandise for
Tokyo Disney Resort to investigate the “best by” date of the ingredients being used. All the companies reported that no expired ingredients had been used. However, this time, as the result of a subsequent check, Reman discovered the current matter.
Guests who have purchased the above products and have them in their possession
are requested to send them with their packaging, together with their name, address and phone number, to the address below with the postage to be paid by Oriental Land. A refund will be sent at a later date. Cooperation in this recall effort is greatly appreciated.
Oriental Land considers this to be a serious matter and sincerely apologizes to its
guests for this unfortunate occurrence. Please see attachment for details.
For inquiries from the general public, please give the following contact number:
Merchandise Guest Services, Oriental Land Co., Ltd.
・
From today until February 2, 2007: 0120-996-055 (from 9 a.m. to 10 p.m.)
・
From February 3, 2007: 047-381-3499 (from 9 a.m. to 6 p.m.)
# # #
Attachment
Recalled Merchandise:
Product Name: ① Chocolate-Covered Cookies ② Chocolates & Cookies Retail price:
①
1,260 yen including tax
②
1,260 yen including tax
Quantity sold: ① 1,638 tins
②
17,750 tins
Description:
①
24 individually wrapped, chocolate-covered cookies in 2
varieties packaged in an octagonal tin printed on the top and sides with the Tokyo DisneySea logo and a picture of the Disney characters (Mickey Mouse and Minnie Mouse with a gondola in the background) Note: The chocolate used for the “Milk Chocolate” variety was the ingredient that exceeded the “best by” date.
②
30 individually wrapped chocolates and cookies in 6 varieties
packaged in a rectangular tin printed on the top with the Tokyo DisneySea logo and a picture of a Disney character (Minnie Mouse wearing a kimono and holding a parasol) Note: The chocolate used for the “Chocolate Cocoa Cookie ” variety was the ingredient that exceeded the “best by” date.
Sold at:
Tokyo DisneySea shops, Bon Voyage, Disney Hotel shops and Disney Fantasy shops
Products subject to this recall:
①
Tins with the “best by” date of January 14 to February 18, 2007 (sold after October 18, 2006)
②
Tins with the “best by” date of January 17 to March 18, 2007 (sold after October 22, 2006)
Sold by:
Oriental Land Co., Ltd.
Manufacturer: Reman Co., Ltd.
(Wako Factory, 1-3-1 Chuo, Wako-Shi, Saitama Prefecture)
Product should be sent (postage to be paid by recipient) to:
Merchandise Guest Services Oriental Land Co., Ltd. 1-1 Maihama Urayasu-shi, Chiba 279-8511
Senders should make sure to include their name, address and telephone number.
Guests may call Merchandise Guest Services, Oriental Land Co., Ltd., for more information.
・
From today through February 2: 0120-996-055 (from 9 a.m. to 10 p.m.)
・
From February 3: 047-381-3499 (from 9 a.m. to 6 p.m.)
# # #
①
Chocolate-Covered Cookies
②
Chocolates & Cookies